Extra Products


Backup service, 12 Month Contract
Cpanel Licence, 12 Month Contract
Extra IP Address
Extra Storage of 25GB
On Demand Ticket
SSL Certificate
Backup service, 12 Month Contract
£5.00
Monthly
Cpanel Licence, 12 Month Contract
£12.00
Monthly
Cpanel Licence, 12 Month Contract
Extra IP Address
£1.00
Monthly
Extra Storage of 25GB
£15.00
Monthly
On Demand Ticket
£30.00


On-Demand Admin and Managed Support


Terra Prime Engineers are available for server administration services and managed support. The cost is £30 per ticket and each ticket is limited to one install, issue, or question and last for 24 hours.


If your issue requires more than 24 hours of Admin time you will be required to open a new On-Demand ticket as the original ticket will be automatically closed after 24 hours.

Supported Tasks (one per ticket)


* Kernel Upgrades

* PHP / Perl Installation & Configuration

* Control Panel Configurations and Setup

* Apache Installations & Module Installations

* General Backup and Migration Assistance

* Software Installation


Supported Tasks in Detail (click for info)

Operating Systems


* CentOS - kernel upgrades

* Ubuntu - kernel upgrades

* Debian - kernel upgrades

* Gentoo - kernel upgrades


Server Administration


* Setting / Changing Hostname

* Settings Time

* Installing 3rd Party Applications

* Installing Zend

* Installing PHP

* Installing Ruby on Rails

* Installing Python

* Installing Imagemagik

* Installing control panels

* Installing Fantastico

* Installing RVSkins

* Install modsecurity


Control Panels


* cPanel

* ISPmanager

* Webmin

* Directadmin


Webserver Administration


* Httpd conf config

* .htacces config

* Password protection

* Host Name Lookups

* Apache Configuration

* Apache Module Installation

* Apache load tweaking

* URL blocking and re-direction

* Secure Cert Problems

* Apache Rewrite Rules

* Stats Installations

* Log Rotation


Mail Administration


* Sendmail

* Qmail

* Exim

* IMAP

* Webmail

* MailEnable

* SMTP

* POP3

* Mailing List

* Autoresponders

* POP Authorization

* Anti-SPAM Configuration

* Email Filters


DNS Administration


* Name Server Setup

* Modifying MX, A records, CNAME

* Troubleshooting DNS Resolution

* Reverse DNS (PTR) Configuration

* Master / Slave / Setup


FTP Administration


* Anonymous FTP enable/disable

* FTP configuration (including control panels)

* FTP Virtual Hosting Setup / Config

* FTP Users / Permissions / Setup


Database Administration


* Access Denied

* Installing Databases

* Modifying Databases

* Database Management

* Connecting to a database

* Database Permissions

* Connecting over Private Network


Security Administration


* IP Tables

* Software Firewalls

* Hardware Firewalls

* Allowed Ports - Public / Private

* Anti - SPAM

* Anti - Virus

* DDOS Mitigation

* Host-IPS Configuration


Logs and Statistics Administration


* Storage and Rotation of log files

* Global log file issues

* Log Size Management

* Installing Webalizer

* Installing Awstats

* Installing Urchin


FrontPage Administration


* Installing FrontPage

* Removing FrontPage Extensions

* Re-Installing FrontPage Extensions

* FrontPage Secure Forms

* FrontPage Mail Extension Problems


CGI Administration


* PHP install, debug, & configuration

* Perl install, debug & configuration

* Python install, debug & configuration

* SSI install, debug & configuration

* ASP install, debug & configuration

* CGI file permissions

* Debug server errors

* Mail form scripts


Telnet Administration


* Enabling / disabling shell access for users

* Troubleshooting telnet connections


Backup / NAS / FTP Administration


* Backup configuration and setup

* Backup and restore

* Migration questions

* FTP setup and configuration

* FTP users and permissions

* NAS mount

* Backup and Storage to NAS


Quota Administration


* Disk Quotas - OS level

* Disk Quotas - control panels

* Disk Quotas - errors and reset

* General setup and configuration


IP Address / Network Administration


* Addition / deletion of secondary IP to server

* Local route tables

* IP tables

* Static IP assignments to services

* Static IP Hosting

* Dynamic IP Hosting

* Troubleshooting IP Aliases


Server Task Scheduling


* Creating Cron Jobs

* Setting up Scheduled Tasks





SSL Certificate
£69.99
Annually
With a 128 Bit SSL certificate you are ensured that all traffic exchanged between the client computer and your server will not be accessible by third parties



Language:

Integration by Go Higher IS